People Variation and Knowledge

People Variation

KNOWLEDGE

Rotation

Overtime

Coverage

Shift-Shift

Relief Breaks

Transfers

Farm-Ins

Various People Doing Only One Job!!!!

Various:

• Levels of Training

• Knowledge of Total Product

• Knowledge of Customer Requirements

• Methods of Performing Job

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Knowledge is critical in an environment in which we have extreme variation in people.

Vigilance(next slide) is critical in an environment in which we have distractions around us.

Knowledge and vigilance are the two key factors that impact the quality of a job performed by a person. In order to do a job correctly, we first must know what�s expected of us. But, an extremely experienced operator can still make mistakes when vigilan

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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